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  • Phoenix, AZ, USA
    Req #78
    Thursday, November 25, 2021
    As a Technical Solution Expert, you will work with a team to provide excellent service and support to our clients. The technical support team handles all incoming client cases and project related tasks of a technical nature including system implementation, hardware configuration, data migration, application troubleshooting, and defect logging. In this role, you will exhibit both strong technical skills and excellent client service standards. Responsibilities:Ship and receive client hardware orde ... More
  • Toronto, ON, Canada
    Req #77
    Wednesday, November 24, 2021
    Responsibilities:Ship and receive client hardware orders.Properly configure hardware, by client, and ensure hardware gets received safely and on time.Use UPS online service to pay, print labels and track all shipments.Actively review the current inventory of packaging and hardware materials to ensure inventory never runs out.Meticulous attention to detail for tracking inventory both outbound and inbound.Process returns and damages.Requirements:Must be able to lift over 40 pounds.Must have the me ... More
  • Canada ● Virtual
    Req #76
    Tuesday, November 23, 2021
    Key Responsibilities: Deliver exceptional service to our customer base via phone, support portal, and email as appropriateWork within a team of Technical Solution Experts as the first point of contact for our clients, triaging and managing a queue of incoming cases to ensure response and resolution targets are met Diagnose and troubleshoot high complexity production issues across the application and infrastructure stack Provide technical explanations and resolution details to clients after troub ... More
  • Toronto, ON, Canada ● Virtual
    Req #75
    Tuesday, November 23, 2021
    Objectives:Maintain the production environment by monitoring service availability with a wholistic view of the entire system healthDevice procedures or automated actions to manage the application and underlying infrastructureImprove availability and time to market of our software solutionsMeasure and optimize system performance to meet and exceed SLAsPromote continuous improvementProvide primary operational support and engineeringResponsibilities:Be responsible for maintaining and scaling servic ... More
  • Toronto, ON, Canada ● Virtual
    Req #74
    Tuesday, November 23, 2021
    Objectives of this Role:Responsible for meeting and exceeding SLAs for various DB platforms (MySQL, MS SQL Server, Postgres, etc.) used at AudienceViewImprove and optimize DB administration and management with code and automation, with a focus on performance, HA, security, and reliabilityIntroduce / develop self-service and self-management tools that will allow our development teams to function as “full-stack” and allow for rapid development of features to our customers, while ensuring that PI ... More
  • Toronto, ON, Canada ● Virtual
    Req #73
    Tuesday, November 23, 2021
    The PositionReporting to the VP, People Operations, this newly created position echoes our company’s commitment to efficiency and high performance. We are looking for a driven, solution oriented, individual who can act as a Business Leader, connected to all department Leaders.   Accountable for development and implementation of our internal technical systems and processes. With a results focused mindset, they will explore innovative solutions to a wide range of activities related to technology, ... More
  • London, UK ● Virtual
    Req #70
    Monday, November 22, 2021
    As a Technical Solution Expert, you will work with a team to provide excellent service and support to our clients. The technical support team handles all incoming client cases and project related tasks of a technical nature including system implementation, hardware configuration, data migration, application troubleshooting, and defect logging. In this role, you will exhibit both strong technical skills and excellent client service standards. Key Responsibilities: Deliver exceptional service to o ... More
  • Toronto, ON, Canada
    Req #71
    Thursday, November 18, 2021
    Position SummaryThis position is non-remote and requires you to be on-site at our Toronto office on a daily basis.Responsible for the day-to-day operations of our Toronto office, including:Implements and enforces office policies including health and safety standardsGreet guests & visitors, manage the check in, desk booking and phone systemsHandle all incoming and outgoing courier packages and mailManage all incoming requests related to in-office issues/inquiries and coordinate with building prop ... More
  • Toronto, ON, Canada ● Virtual
    Req #69
    Wednesday, November 10, 2021
    The Position: The Sales Enablement Specialist mandate is to make the Sales Team moreproductive and efficient to deliver consistent and predictable results.  They are responsible for supporting the sales team through the sales process and making them more efficient and effective.  You will equip our Sales Team with the training, knowledge, coaching, and expertise required to perform their roles to the highest standard. Sales Enablement Specialists are also the primary technical resource for the ... More
  • Toronto, ON, Canada ● Virtual
    Req #68
    Wednesday, November 10, 2021
    Position Summary: As someone who loves data and creating innovative high-growth campaigns, you’ll have the opportunity to market directly to a passionate theater audience and drive revenue on a daily basis. In this role, you’ll be responsible for designing and executing multi-channel marketing campaigns to drive demand for all B2C products to millions of live events enthusiasts around the world. The primary focus of this role will be to grow our consumer audiences and revenue across our multiple ... More
  • Toronto, ON, Canada ● Virtual
    Req #66
    Thursday, November 4, 2021
    Position Summary:We are looking for Corporate Counsel who can think strategically yet be able to support our day to day business activities. Your primary focus will be commercial contracts matters, and supporting a variety of Legal Team initiatives relating to privacy, intellectual property and litigation management. You will thrive in a fast paced and always changing environment. You will draw on your knowledge of corporate and commercial law, with SaaS industry experience an asset. You will su ... More
  • New York, NY, USA ● Virtual
    Req #62
    Wednesday, October 13, 2021
    AudienceView is in search of a high-performing Account Executive who is responsible for creating, managing and closing new business opportunities within a defined territory or cohort. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically prospecting for new business, developing a target account list, along with collaborating with our marketing and support teams to deliver results against a quota. We are specifically looking for someone with ... More
  • Canada ● Virtual
    Req #61
    Tuesday, September 28, 2021
    AudienceView is looking for a Performance Test Engineer professional with an in-depth understanding of how technology can help us achieve business goals. The candidate should be methodical and have excellent Performance Testing skills. He/She should also use his/her communication skills to collaborate effectively with various teams. Should be able to manage and deliver our projects objective within quality, time and budget requirements. Candidates must have experience using JMeter and/or K6 as a ... More
  • Toronto, ON, Canada ● Virtual
    Req #59
    Friday, September 24, 2021
    Position Summary: In this role, you’ll be responsible for designing and executing multi-channel marketing campaigns to drive demand for all AudienceView B2B solutions. The primary focus will be on helping us acquire new software clients with secondary priorities being to acquire new advertising clients, upsell to our current clients, and grow our consumer audience (B2C). You’ll have the opportunity to help define, execute, and evolve our integrated growth strategy as you measure, test and optimi ... More
  • Toronto, ON, Canada ● Virtual
    Req #58
    Wednesday, September 15, 2021
    The team You’ll join a global team of experienced and talented product managers, designers and engineers focused on building a product that empowers venue teams to handle complex and effective ticketing campaigns and enables event goers to discover, attend and remember great live experiences.  We are passionate about live events and a collaborative, fun-loving team responsible for a high-growth, global business. We practice agility across the board, pursuing business outcomes for our clients and ... More
  • Calgary, AB, Canada ● Toronto, ON, Canada ● Vancouver, BC, Canada
    Req #48
    Tuesday, August 3, 2021
    Position Responsibilities Deliver exceptional service to AudienceView clients by acting as a subject matter expert on the AudienceView software products.Deliver training, coaching, troubleshooting, and configuration support directly to clients.Be informed of the ticketing and live events industry in order to understand client requirements and advise on best practices.Understand and analyze client requirements and considerations, communicating expectations and being aware of deadlines.Works with ... More
  • Toronto, ON, Canada
    Req #33
    Tuesday, April 6, 2021
    The Position:The Technical Operations Manager will be responsible for establishing efficient organizational processes to support and drive the implementation & adoption of services and technology, making sure that the support, monitoring, reporting, change management and evolution of services, are in line with business expectations. This position has a high focus on team leadership and the successful candidate will help mentor, develop and engage a team of highly technical people. What you’ll g ... More
  • Canada ● Virtual
    Req #5
    Monday, January 11, 2021
    The Position We are looking for an experienced Java software engineer to join our team and help build robust functionality on our multiple platforms. You will work alongside other engineers/developers, product owners and designers, collaborating on the various layers of the infrastructure. With your excellent communication skills and willingness to learn, you will take on new challenges. This is a great opportunity to participate in a growing, supportive and collaborative Agile team while workin ... More